Welcome to KioTek Digi Networks . These Terms and Conditions govern your access to and use of the KioTek website, services, software solutions, consulting engagements, Industrial AI implementation services, pilot programs, training, and related offerings.
By accessing this website or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
KioTek provides Industrial Artificial Intelligence (AI), automation consulting, manufacturing analytics, predictive maintenance solutions, AI vision inspection systems, energy optimization solutions, Industrial AI Copilot services, compliance intelligence solutions, and related engineering and technology services.
Services may be provided by:
KioTek Digi Networks LLC (USA)
KioTek Digi Networks Private Limited (India)
Depending on the customer’s location and project requirements.
KioTek provides professional consulting, implementation, configuration, integration, training, support, and advisory services related to:
Industrial AI Solutions
Predictive Maintenance Systems
AI Vision Inspection Solutions
OEE and Production Analytics
Energy Optimization Platforms
Industrial AI Copilot Applications
Pharma Compliance and Batch Intelligence
Manufacturing Data Analytics
Automation and Digital Transformation Services
Specific project deliverables, timelines, responsibilities, and fees shall be defined in separate proposals, statements of work (SOWs), service agreements, quotations, or purchase orders.
Users agree to:
Use the website only for lawful purposes.
Provide accurate information when submitting forms.
Not attempt to gain unauthorized access to systems or networks.
Not interfere with website operations or security.
Not copy, reproduce, distribute, or exploit website content without written permission.
KioTek reserves the right to suspend or terminate access for violations of these terms.
Customers are responsible for:
Providing accurate project information.
Granting necessary access to equipment, systems, networks, or data required for project execution.
Designating authorized personnel for communication and approvals.
Ensuring compliance with internal IT, cybersecurity, and operational policies.
Maintaining backups of critical systems and data.
Delays caused by customer actions or inactions may impact project schedules.
Industrial AI pilots, assessments, proof-of-concepts (POCs), and feasibility studies are limited-scope engagements designed to evaluate potential opportunities and outcomes.
Pilot projects:
Do not guarantee future performance.
Are intended for evaluation purposes.
May require additional implementation phases for full-scale deployment.
Are subject to assumptions documented in project proposals.
Any estimated savings, productivity gains, or ROI projections are indicative and may vary based on operating conditions and implementation practices.
To deliver services, KioTek may require access to:
Machine and equipment data
Production information
Maintenance records
Energy consumption data
Operational reports
Process information
Customers retain ownership of their operational and business data.
KioTek shall use customer data solely for:
Project delivery
Solution development
Performance analysis
Technical support
Service improvement
Data shall not be sold, shared, or disclosed to third parties except where required by law or authorized by the customer.
Both parties agree to protect confidential information exchanged during business engagements.
Confidential information may include:
Manufacturing processes
Production data
Trade secrets
Business strategies
Technical documentation
Software configurations
Customer records
Confidential information shall not be disclosed to third parties without prior written consent except as required by law.
Confidentiality obligations shall survive the completion or termination of services.
All intellectual property rights relating to:
Software
Dashboards
Analytics models
AI algorithms
Documentation
Reports
Methodologies
Frameworks
developed or owned by KioTek shall remain the property of KioTek unless otherwise specified in a written agreement.
Customers receive only the rights expressly granted under the applicable agreement.
Customers may not reverse engineer, copy, distribute, sublicense, or commercially exploit KioTek proprietary materials without written authorization.
Solutions may incorporate third-party software, cloud platforms, hardware, APIs, or services.
Such components remain subject to their respective licenses and terms.
KioTek is not responsible for:
Third-party service interruptions
Vendor policy changes
Third-party software defects
Third-party licensing disputes
Where remote implementation or support services are provided:
Customers shall provide secure remote access.
Access shall be limited to authorized personnel.
KioTek shall take reasonable measures to maintain security.
Customers remain responsible for their own cybersecurity controls and network security.
Project fees, payment schedules, and billing terms shall be defined in separate agreements or quotations.
Unless otherwise stated:
Invoices are payable within thirty (30) days.
Late payments may incur applicable interest charges.
KioTek may suspend services for overdue accounts.
Taxes, duties, government fees, and regulatory charges are the responsibility of the customer unless otherwise specified.
KioTek provides services using commercially reasonable skill and care.
Except as expressly stated in a written agreement:
Services are provided “as is.”
No guarantee is made regarding specific business outcomes.
No warranty is made regarding uninterrupted service availability.
No warranty is made regarding the accuracy of AI-generated recommendations.
Customers are responsible for validating operational decisions before implementation.
To the maximum extent permitted by law, KioTek shall not be liable for:
Loss of profits
Loss of production
Business interruption
Data loss
Consequential damages
Indirect damages
Special damages
Incidental damages
KioTek’s total liability under any engagement shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Customers agree to indemnify and hold harmless KioTek, its employees, officers, directors, affiliates, and contractors from claims arising from:
Customer misuse of services
Unauthorized system modifications
Regulatory violations by the customer
Inaccurate information supplied by the customer
KioTek reserves the right to:
Modify service offerings
Update website content
Improve platform features
Discontinue services
without prior notice where reasonably necessary.
Either party may terminate a service engagement according to the terms specified in the applicable agreement.
Upon termination:
Outstanding fees become immediately due.
Confidentiality obligations remain in effect.
Intellectual property rights remain unchanged.
Use of this website is also governed by our Privacy Policy.
Users are encouraged to review the Privacy Policy to understand how personal information is collected, processed, and protected.
For customers engaging with KioTek Digi Networks LLC, these Terms shall be governed by the laws of the applicable state within the United States.
For customers engaging with KioTek Digi Networks Private Limited, these Terms shall be governed by the laws of India.
Any disputes shall be resolved through negotiation, mediation, arbitration, or competent courts as mutually agreed by the parties.
KioTek reserves the right to update these Terms and Conditions at any time.
Updated versions shall become effective upon publication on the website.
Continued use of the website or services after updates constitutes acceptance of the revised Terms.
For questions regarding these Terms and Conditions, please contact:
KioTek Digi Networks
Email: info@Kiotekdigi.com
Phone: +91 72000 95491,+1 952 994 3214
Website: https://kiotekdigi.com/
USA Office: USA: 1905 Grantsboro Ln Morrisville, North Carolina – 27560 USA
India Office: KioTek Digi Networks Private Limited, 73, Seventh avenue, Ashok Nagar, Chennai – 600083
